Head of IT Service Management

About us We are working with a large, established organisation in the industrial sector that is investing significantly in the transformation of its IT environment. As part of a company-wide modernisation programme, the business is scaling ServiceNow, improving its enterprise ITSM capabilities and introducing faster, more efficient ways of working. We are now looking for an experienced Head of Service Management to lead an established team of approximately 10–13 employees. The strategic directi…