Job Opening for CRM Operations

Job Description: Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the customer care department, balancing automation and human interaction. ● Operational Efficiency & Automation: ○ Analyze current customer care operations to identif…