Global IT Service Manager | Ops & Client Delivery Lead

Empresaconfidencial is seeking an IT Service Manager to lead the IT Managed Services team in a hybrid setup, coordinating workloads and ensuring service stability across multi-client accounts. The role requires strong English communication for international clients and a proactive approach to risk and process improvements. You will oversee KPIs, escalations, and service reviews, while collaborating with internal teams to maintain high-quality service delivery. J-18808-Ljbffr