Agent Front Desk

Job Overview Be the warm welcome that kicks off a memorable guest experience -Acknowledge IHG Rewards Club members and returning guests, in person or on the phone -Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay -Handle cash and credit transactions -Start every stay right by swiftly checking guests in and out -take IDs, hand out room keys, and control and release safety deposit boxes -Stay one step ahead of guests' needs -record and act…