Head of Customer Support – Scale Mobile UX

Ikigai Talent Group seeks a Head of Customer Support to lead and scale our customer support operations for mobile apps. The role blends day-to-day ownership with close collaboration across Product and Engineering to turn user feedback into meaningful product improvements. You will build and mentor a high-performing team, manage daily operations, and implement automation to handle growing volumes while maintaining quality, speed, and empathy in every interaction. J-18808-Ljbffr