Collections Specialist I - MEX

PURPOSE The Collections Specialist I serves as the first point of contact for customer billing issues and past due balances. They work to ensure timely repayment plans are made and collection efforts are handled correctly to minimize revenue loss. They will focus on monitoring and resolving past due balances, to ensure new customers are set up correctly for billing purposes, and research billing and payment inquiries as needed. ESSENTIAL DUTIES & RESPONSIBILITIES Performs collection duties asso…