Customer Support Analyst

Role Customer Support Analyst Location: Cambridge (fully office-based) Offer £29,000 - £32,000 We are delighted to be working with a well-established business to recruit a Customer Support Analyst. You will provide support across phone, email and live chat, while managing a varied caseload and working closely with internal teams. Key Responsibilities: Provide professional, customer-focused support via phone, email and live chat, resolving queries efficiently. Process system changes and arrange …