Voice of the Client and Outcomes Analyst

The UKPI Voice of the Client and Outcomes Analyst is responsible for gathering, analysing, interpreting and presenting actionable insights from client feedback, sentiment across various channels, client journey and behavioural data to measure and enhance our overall client experience. This role requires a keen analytical mind, excellent communication skills, collaboration, a passion for understanding what drives client satisfaction, loyalty, and outcomes with the desire to drive making meaningf…