Project Manager, Resident Engagement & Ombudsman

Under the general direction of the Director, the Project Manager, Resident Engagement & Ombudsman, supports CHA’s resident and community engagement strategy and manages day-to-day Ombudsman activities for mixed-income/mixed-finance communities. The Project Manager serves as a key connection between residents, resident leadership, property management, CHA departments, developers, and community partners. The position helps ensure resident concerns are heard, directed to the appropriate area, trac…