Bilingual -Dual Role Registered Dental Assist

POSITION SUMMARY As the “voice” of the dental practice, this role shapes the patient’s first impression and reinforces the organization’s commitment to high-quality oral healthcare and service excellence. Responsibly manages incoming calls by triaging patient needs, answering questions related to dental services, directing inquiries to appropriate clinical or administrative staff, and ensuring timely and accurate message documentation and routing. In the capacity as a Registered Dental Assistan…