Support Engineer

As an onsite engineer, you’ll represent Cyclone at our customer sites whilst providing Level 1 and Level 2 support for software, hardware and network issues. Tasks will be raised with you directly by end users at the site, and others will come from the national service desk or be at the request of senior engineers and account or project managers. We’re looking for someone who will be proactive and engage with customers on their site, to see issues through to resolution, to make suggestions to i…