Senior Manager, Incentives & Grants Operations

SWDA's Incentives Management Division (IMD) is seeking a Senior Manager/Principal Manager to oversee the administration of Training Allowance schemes and related incentives. The role focuses on reviewing and enhancing business processes, improving service delivery, and ensuring governance compliance within grant operations. You will engage with learners, training providers and partners, identify risks, and lead process and data-driven improvements to support level-up programmes and related J-18…