Client Partner, Sydney (Commercial)

This role owns the client relationship for the life of the account. From onboarding onward the Client Partner is accountable for adoption, health, renewal and growth. This is where net revenue retention is won or lost, and where the installed base becomes the engine for expansion. Key Accountabilities Own the relationship. Be the trusted commercial point of contact for the executive sponsor and the buying group across the account lifecycle. Drive net revenue retention. Protect the base through …