Base Building Maintenance (BBM) Senior Escalation Specialist, Amazon Maintenance Operation Centre (AMOC)

The Senior Escalation Specialist serves as a technical expert and mentor within Amazon Maintenance Operations Centre (AMOC). This role combines advanced technical troubleshooting with operational guidance, focusing on complex escalations and process improvement initiatives. The position requires an experienced professional who can handle sophisticated technical challenges, mentor colleagues, and drive operational excellence through best practices and standardization. AMOC provides 24/7 monitori…