Mandarin-Speaking Partner Operations Manager (Singapore-Based)

Airbnb is seeking a Customer Service Partner Operations Manager, Mandarin Speaking, based in Singapore, to lead partner operations and drive service performance for the Airbnb community. The role requires fluency in Mandarin and English, 8 years in customer service/ops with 5 years in partner management/BPO, and ability to manage crises and drive improvements across Delivery and CS. J-18808-Ljbffr