Team Leader

Can you coach, support and motivate a team to perform at their best? Do you have experience leading a team of complex complaints advisors to deliver fair and customer-focused outcomes, maintain high-quality standards, and ensure complaints are resolved within agreed timescales? Are you confident using data and insight to drive improvements and enhance the customer experience? About the Role We're looking for a Complaints Team Leader to lead, develop and support a team of Complaints Advisors. Yo…