Customer Service Administrator 3

As a Customer Service Administrator 3, you will be responsible for high level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Over, Short, & Damaged (OS&D); Linehaul dispatch; or administrative support. Investigate customer complaints in regards to overages, shortages, and damaged freight. Answer questions and complaints regarding services, billing, credi…