Senior CS Manager: Player-Coach for Renewals & Growth

Elliptic is seeking a proactive Senior Customer Success Manager (Player-Coach) to manage strategic mid-market accounts across APAC. You will guide long-term relationships with operational and executive stakeholders, drive renewal readiness, and partner with Product to unlock expansion opportunities. In this role you will own health, retention, and expansion metrics, run end-to-end renewals, mentor peers, and contribute to regional playbooks. J-18808-Ljbffr