Assistant Customer Care Manager Complaints Handler Support

About Premia Solutions Premia Solutions develops and markets innovative insurance solutions to the UK Automotive retail sector. Working with over 2,000 dealerships, we currently support more than 1 million live policies nationwide. The Role This role supports the Complaints Handling function by managing administrative tasks, communicating with policyholders, and helping ensure complaints are handled efficiently and in line with internal SLAs and FCA timescales. Youll be part of a small, collabo…