Senior Cybersecurity Support Engineer — Impactful, Customer‑Facing

Palo Alto Networks is seeking a designated customer advocate to provide tailored support, weekly reviews, root cause analysis for critical issues, and upgrade planning. You will become deeply familiar with customer implementations to drive best practices and elevate security posture. You will deliver advanced technical assistance, manage complex multi‑vendor cases, document troubleshooting steps, and coordinate with engineering to improve software and hardware quality per release cycle. J-18808…