Virtual Assistant for a Trades and Labor Company in Australia (Home Based Part Time)

Customer Service & Inbox Management • Manage the business Gmail inbox, responding promptly to customer enquiries. • Answer incoming calls and follow up on missed calls, voicemails, and messages. • Manage enquiries through Service.com.au, Facebook, Instagram, and other business channels. • Collect customer details, property addresses, and job requirements. • Prioritise important enquiries and keep the owner informed. • Follow up on outstanding customer messages and requests. • Ensure all custome…