Management Consultant / Analyst for Contact Centers (Song GN)

Management Consultant / Analyst for Contact Centers (Song GN) Miejsce pracy: Warszawa Technologies we use Optional Salesforce Microsoft Dynamics AWS Google Cloud Platform Your responsibilities Lead and support end-to-end implementations of Genesys Cloud CX solutions. Gather and analyze business and technical requirements from stakeholders. Design contact center architectures, flows, and omnichannel customer journeys. Configure and customize Genesys Cloud components, including: Voice, Digital ch…