Freelance CX Director

Freelance CX Director. Personalisation, global luxury brand Remote (UK-based) £575 per day, outside IR35 Start 2 November 2026 A global jewellery brand wants its website, app, emails and stores to change based on how each customer shops. This first project is about working out what that looks like, what they can do now, and where they want to get to. You'll lead the CX side, working with the agency's strategy director and the brand's teams around the world. What you'll be doing: Reviewing the b…