Principal Advisor Customer Experience

Location: WellingtonType: Full-time | PermanentSalary Band: M1 Ready to turn customer insight into real impact? NZQA is looking for a hands-on Principal Advisor Customer Experience (CX) who turns insight into action and delivers improvements customers can see and feel. You'll lead CX projects from discovery through to delivery. You'll talk to customers, uncover problems, design practical solutions, build them and make sure they work across our websites, portals, chatbot, training programmes and…