Genesys Cloud Architect

Job Description Job Description As a Genesys Cloud Architect, you will be responsible for translating complex client requirements into technically sound, differentiated, and deliverable contact center solutions built on the Genesys Cloud CX platform. You are expected to demonstrate master-level proficiency across Genesys Cloud's full technology stack — including telephony, API-driven integrations, AI/automation tooling, and data architecture — while leading technical decision-making across mult…