Senior Support Engineer

Job Description ship required and must be able to obtain Public Trust Clearance and/or any other clearances required by our client(s) Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or functionality updates to existing products. Partners with internal teams t…