Operations Specialist, Billing and Collections

About the role We’re on the lookout for an Operations Specialist, Billing and Collections to join Thatch. This role is vital for our company — you’ll own the day-to-day resolution of Thatch’s billing and collections queue, working directly with employers, carriers, and internal teams to keep premium payments current and enrollments accurate. Thatch bills employers monthly for member premiums and fees, and this role is responsible for chasing down overdue invoices, resolving coverage corrections…