Customer Operations Manager

NGED’s ambition is to be the number 1 DNO by engineering a smarter, more sustainable grid; enabling every customer and community to thrive in the new electric era. The Customer Excellence function works across the organisation to ensure that NGED. Delivers strategic improvements in customer excellence and value for money. Delivers customer excellence targets and that all customers are treated fairly. Serves our PSR customers in line with our regulatory requirements. Customer Excellence focus in…