Help Desk Analyst - Senior JP1036

Project Name: AE Help Desk Support Scope: The Application Help Desk Analyst role will provide front line support primarily to members of the public accessing various online systems in relation to the ministries of Education and Advanced Education. The analyst works directly with end users to troubleshoot technical issues. The resource will be assigned to support various business areas for application support. However, this role may be reassigned to work in other business areas as required. Duti…