Salesforce Business Analyst

Nashville, TN If the candidate has solid Customer Service, Service Cloud/Contact Center experience, we can review their profile if they are outside of Nashville. Salesforce Business Analyst with 8 years of experience. Need EAD/local to TN, Potentially FTE with Client after 6 months. Salesforce Business Analyst responsible for discovery workshops, process mapping, requirements elicitation, user stories, acceptance criteria and backlog support across Customer360, Case360, Dealer360 and related w…