Resident Experience Manager

Resident Experience Manager Hours: Monday-Friday 9-5:30pm - 1 day working from home Salary: £40K plus bonus Location: Reading About the Role We are looking for a Resident Experience Manager to lead the day-to-day operations of the Resident Services function, ensuring an excellent experience for residents throughout their tenancy. You will lead and develop the Resident Services team, overseeing service delivery, performance management, resident communications, complaints, deposit administration,…