Delivery Lead CCaaS

Job: 3056206 Delivery Lead (CCaaS Platform) Client : Big 5 Bank Location: Hybrid Downtown Toronto, Ontario (2-3 days a week) Term : 6 month contract, with a focus on contract to hire. Hours : 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm – The Development & Delivery Lead for a Cloud Contact Center as a Service (CCaaS) platform is responsible for overseeing the end-to-end design, development, integration, and delivery of contact center technology solutions. This leadership role ensures that a…