Service Operator (Houston/Austin)

Job Description Job Description Service Operator LOCATION: Houston/Austin CATEGORY: Exempt, Full-Time, 100% On-site. JOB FUNCTION: Manage Level 1 issues in cloud operations in all data centers. Travel is optional depending on the situation. RESPONSIBILITIES: Monitor cluster servers across all data centers in the North America region. Manage call center and dispatch. Asset management Global Level 1 incident support and response EDUCATION: BA/BS in Information Management, Computer Engineering, In…