Service Delivery Manager

As our Service Delivery Manager, you will play a key role in ensuring RAC delivers high-quality, dependable technology services to our members and employees. You will lead the evolution of our IT service management practices, strengthening governance, operational resilience, compliance, and performance reporting while driving continuous improvement across the technology landscape. What will you be doing? Lead and continually enhance RAC’s IT Service Management (ITSM) framework, ensuring process…