Dy. Manager Warranty- and Claim management

To manage and resolve after-sales warranty and service-related complaints for installed pumps, including short supply and wrong supply, across field service sites, repair shops, service stations, and the central warehouse, ensuring timely resolution, customer satisfaction, and prevention of recurrence. Key Responsibilities: Attend and analyze customer complaints related to short supply, wrong supply, pump operation, maintenance, repair, refurbishment, and performance issues at Customer sites. C…