Relationship Manager - MF Collections

Collections & Recovery Follow up with customers for timely repayment of Microfinance (MF) loans. Manage delinquent accounts and reduce portfolio at risk (PAR). Conduct field visits for collection of overdue installments. Negotiate repayment plans with customers facing financial difficulties. Ensure achievement of monthly collection and recovery targets. Customer Relationship Management Maintain positive relationships with borrowers and group members. Resolve customer queries and disputes relate…