Customer Success & Support Specialist

Make sure every client gets the maximum value from Didit. You'll be the primary point of contact for support — guiding users through their verification flows, resolving complex queries, and building the long-term trust that keeps customers growing with us. You're the bridge between our technology and the businesses that rely on it every day. What you'll do End-to-end support — guide clients through configuring their verification flows for a seamless experience, proactively. Resolve issues fast …