German-Speaking CX Team Lead – Barcelona (Hybrid)

Quince is seeking a German-speaking Customer Service Team Manager to build and lead our founding German CX team in Barcelona, on a hybrid schedule. You will hire, coach, and develop frontline German-speaking CX Specialists while collaborating across our global CX organization. Fluency in German and English is required; you will drive measurable business impact by developing talent, embedding rigor, translating insights into action, and leveraging technology to continually improve performance in…