HR Shared Services Specialist (ServiceNow)- Hybrid

Position Description Primary Roles & Responsibilities: Case Management: Respond to and resolve HR-related cases through ServiceNow, providing written responses to employee inquiries and issues. Ensure prompt and accurate resolution of cases, with a focus on answering the initial inquiry and providing the potential next steps that may follow their inquiry, employee satisfaction with the experience we provide is our primary goal. Live Employee Chat & Phone Inquiries: Engage with employees through…