Assistant Manager / Manager (Contact Centre Operations & Planning), ServiceSG

What The Role Is In an era of rapid and significant change, the Public Service's operational landscape is evolving. We are confronted with intricate challenges that necessitate a reimagined approach to service delivery. The Public Sector Transformation (PST) initiative is our response to these changes, with ServiceSG at the forefront of revolutionizing public service delivery. As part of the current phase of PST, ServiceSG aims to be on par with globally leading companies in our delivery of pub…