Strategic Head of Customer Service, Iberia

VELUX

Alcobendas, Madrid120000 - 180000📅 26/10/2026

Descripción

VELUX in Madrid seeks a Head of Customer Service to lead the Market's CS operations. You will design strategy, own CRM across multiple touchpoints, and elevate customer satisfaction while driving financial performance. Lead and develop a high‑performing team, collaborate with sales, marketing and global operations, and implement process improvements for a seamless customer experience. J-18808-Ljbffr

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