Level 2 IT Support Technician

OVERVIEW We are recruiting on behalf of our client for a Level 2 IT Support Technician. Our client is a US-based organization seeking an experienced technician to handle escalated support tickets and provide reliable, professional IT assistance to their team. This is a fully remote, full-time position requiring availability during US Eastern Standard Time (EST) business hours , and is well suited to a self-directed professional who can manage complex technical issues independently and communica…