CRM & Loyalty Automation Lead

Banyan Group is seeking a hands-on CRM and marketing automation professional to operate and continuously improve global loyalty and marketing platforms. The role sits at the intersection of customer engagement, operations and technology, collaborating with Loyalty, Marketing, Digital Technology and hotel teams. You will translate business needs into clear CRM solutions, manage campaigns and customer journeys, and coordinate with Salesforce admins, architects and partners to deliver impactful J-…