SaaS Service Delivery Manager: Onboarding & QA (Barcelona)

Red Points, a leading SaaS platform for digital revenue protection, seeks a strategic Service Delivery Manager in Barcelona. You will bridge our SaaS product and client success, oversee onboarding, and establish a QA framework to ensure high-quality, scalable deployments. You will partner with Customer Success Managers, streamline onboarding, implement Lean processes, and mentor an operations team to deliver end-to-end services with a consultant mindset in a fast-paced international tech cultur…