Process Consultant

Description As part of the Delivery Excellence team, the Process Consultant ensures and manages (continuous) improvements in the business & technical processes, with a view to cost savings, process efficiency and customer satisfaction. He/she drives change in the tribe. The job requires close cooperation with all tribe actors (TPO, PO’s, cluster leads, analysts, …), business stakeholders and partners. A good knowledge of the Telenet environment and processes and experience in analyzing flows ar…