2nd Line IT Support AVD Expert

Salary: £33,000 - 40,000 per year Requirements: Previous experience working in an MSP, IT support company or busy service desk environment Strong Level 1 support skills with experience handling Level 2 issues Good knowledge of Microsoft 365 and Windows environments Experience supporting Azure Virtual Desktop (AVD) Strong troubleshooting and problem-solving skills Ability to manage multiple tasks and priorities Confident speaking to customers over the phone Good written communication skills Orga…