Global Customer Service Excellence Leader & Transformation

HARTING Technology Group seeks a Senior leader to drive global customer service excellence and end-to-end Quote-to-Cash improvements. You will co-own CRM/DCC governance and define requirements, workflows, and configurations to harmonize processes across regions. Experience leading distributed teams, implementing SAP and Microsoft Dynamics, and delivering KPIs such as CSAT and cost-to-serve is essential. This role demands strong change leadership and collaboration across markets. J-18808-Ljbffr