Assistant Lodge Manager

Duties & Responsibilities Ensure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assisting the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the absence of the lodge manager. Coordinate departmental teams to optimize guest service d…