Senior Value Architect - Hybrid CX Strategy & ROI

Zendesk, Inc. is seeking a Principal Value Consultant for its Pre-Sales Value Consulting team. This senior CX-focused role drives strategic value through value assessments, coaching, and C-Suite alignment, shaping CX strategies and ROI for customers across B2C and B2B environments. Ideal candidates bring 10 years in operations or contact centers, strong analytics, and superior executive communication. Zendesk supports a hybrid work model with global offices and flexible remote options, and the …