Roadside Assistance Agent

JOB DESCRIPTION: The Roadside Agents will be liable to get clients off the road ASAP as well as arranging for a service provider to tow the vehicle to the closest dealership. The agents will also be responsible for assisting clients with a lock smith, tyre change, fuel delivery and also assist with jump starts (flat battery). Diagnose roadside failures over the phone pinpoint reason and decide the appropriate action to be taken for example to send out technical or towing etc. DUTIES / KEY RESPO…